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Tired waiting for the IT guy to show up? We solve issues and questions from your staff in real-time via remote-delivered support -- IM, email, phone, video chat.
Is your information backed up? Your documents secure? Documentation up to date? Rimot ensures you and your business integrate and execute technical best practices.
Are you using the right hardware and software for your business? Is it integrated to avoid redundancies? We help you plan out your technology needs. We get you where you want to go.
Issues, questions, advice: everyday support for you and your staff. Delivered via IM, email, phone, video chat.
Apple, Android, Windows, Laptops, Desktops, Tablets, Phones: We support all your software and devices. Anywhere, anytime.
Documentation, e-mail, document management, networks, security, and data backup. Get organized, get smart, work smart.
We make sure your equipment behaves: Purchase support, proper set up, integration and maintenance. And of course, preventative care.
All plans require yearly commitments (billed quarterly). Or pay as you go for $105 hr.
Rimot Support is my IT my own private IT department. Without that know-how, my consulting business wouldn’t be able to function. They work diligently to understand my business and offer the technical guidance I need to perform at the highest level. They know how to answer the questions I don’t even know to ask.Andrea Hein, Entertainment Consultant
What I see in Rimot is a real understanding of the customer and what the customer's needs are. Rimot is great at teaching and I think that's something that's unusual in the tech support industry. They help you learn & empower you so that you understand what's happening. From this, you develop this trusted relationship with your tech support partner which is so much better from the customer standpoint.Gary Allen, Attorney Givens Pursley LLP
Rimot Support has a holistic approach to our IT challenges and after Rimot became familiar with how our IT challenges came up every day, it almost became more like a Chief Technology Officer consultancy that I was getting in addition to just the daily support tickets and the daily help desk work. If I were to sum up Rimot Support in one word, it would be, "effortless." Another word might be incredibly good value. It's easy to engage, easy to interact, convenient for my employees to work with Rimot.Mason Fuller, CEO Atlas Resell Management
We are not IT people and need all of the help we can get. What we like about Rimot Support is their ability to explain what they are doing, suggest how things might be done more effectively and help us plan and implement our technology roadmap. Rimot Support has been such a stabilizing presence in for our business.Elizabeth Janox, Principle TAG Historical Research
The impact that Rimot Support has had on our organization is one of taking the headache out of managing the realm of technology and allowing us to focus our attention on providing our customers with the best possible service."Seth Dechtman, The Speaker Agency
Think of Jonathon Fishman as a hacker for good. If your small business has a computer problem or a cloud services glitch, Fishman will access your system and solve the problem from his office or couch or anywhere in the world. Read More
We have all have been in the situation where we are scrambling to find a login, account number or even a phone number to call when some critical technology fails. As a business leader, you have to prioritize the culture of proper documentation. It’s about being consistent and having the tools to document. So, what […]